1. Introduction
Wanxing Travel ("we", "us", or "our") operates the website triplayplanet.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit an inquiry.
2. Information We Collect
We may collect personal information that you voluntarily provide when filling out our contact or custom-trip forms, including your name, email address, phone number, preferred destinations, travel dates, group size, budget range, and message content.
3. How We Use Your Information
We use the information we collect to respond to your inquiries, prepare customized tour quotations, communicate with you about your trip, and improve our services.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. Website form submissions are transmitted to and processed by Formspree on our behalf so that we can receive and respond to your inquiry. You can review the Formspree Privacy Policy for information about its data practices. If you confirm a tour, we may also share the minimum necessary information with trusted local partners, such as hotels and transport providers, solely to arrange your trip.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at service@triplayplanet.com.
7. Cookies
Our website uses browser storage and cookies for two purposes:
- Essential storage: To remember whether you accepted or rejected analytics cookies.
- Analytics cookies: With your consent, we use Google Analytics to understand how visitors interact with our website, including which pages they view, how long they stay, and how they arrived. This helps us improve our content and user experience.
Google Analytics may process information such as pages visited, session activity, browser and device information, and approximate geographic location. We do not intentionally send your name, email address, phone number, or tour inquiry details to Google Analytics.
Google Analytics remains disabled unless you click Accept. You can click Reject to continue without analytics, clear your browser storage at any time to reset your choice, or install the Google Analytics Opt-out Browser Add-on.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at service@triplayplanet.com or via WhatsApp at +1 (949) 678-6625.